It's ok to have questions

Taking the step to reach out for therapy support for your mental health can be difficult. It is only natural to have a lot of questions before you begin. Below, we have provided answers to many of the questions that we commonly receive. If you have more questions or are unable to find what you are looking for, please contact us through the form at the bottom of this page. We’re here to help you get back to thriving!

Get to know a little more about us

StrengthenU is an online therapy platform that was built by real, licensed therapists who have practiced traditional therapy for many years to help meet all people wherever they may be and however they may prefer. StrengthenU is a convenient, confidential, and affordable option for all.

Our services are currently available throughout the United States and we are continuing to add more licensed therapists to our team every week. Keep checking back for new countries being added!

Providers on StrengthenU are licensed, trained therapists handpicked from all different backgrounds and areas of expertise. Each therapist has been certified by their state’s professional board after successfully completing the necessary education, exams, interning, and practice.

StrengthenU is powered by Covenant Family Solutions (CFS). Headquartered in Cedar Rapids, Iowa, CFS is a leading provider in counseling, therapy, and medication management services for those seeking mental and behavioral health solutions for themselves and loved ones. CFS currently has five locations and over 60 therapists with many years of experience. These providers provide in-person mental healthcare to the individuals in their care every single day. In 2020, with a global pandemic challenging us to look at innovative new ways to help people thrive, CFS accepted the challenge and the result is StrengthenU. Our goal is to leverage this technology to virtually reach and positively impact the lives of people in need across the world.

Anyone! Any person can benefit from having a person to talk with to sort out their thoughts and feelings. Part of the work in mental healthcare is discovering the things that impact your ability to live a full and happy life. There is no need to have a formal diagnosis prior to seeing a therapist. StrengthenU provides care for a variety of mental health issues including anxiety, depression, PTSD, trauma, bipolar disorder, ADHD, relationship issues, substance use disorders, and more. 

StrengthenU was created to provide people everywhere direct access to highly-skilled, licensed therapists who are on a mission to enhance and enrich your life. Sometimes things happen that block your joy, fulfillment, and happiness. Our therapists specialize in a number of areas and will work with you through whatever life throws your way.

StrengthenU is not an option for you if you are having thoughts of hurting yourself or others, if you are under the age of 18, if you are in an urgent crisis or emergency, or do not have access to a reliable internet connection.

Yes. Sometimes you may feel you are losing control of your own thoughts and emotions, allowing your inner critic to take over. Temporary fixes like burying yourself in work, watching TV, or talking to friends may help briefly — but, you still aren’t feeling like yourself. Counseling can provide you with a confidential and safe space to begin to sort through your thoughts.
With couples and families, you may feel like you can never express how you are truly feeling or realize your conversations frequently turn into arguments. When you feel disconnected from your family, it can be helpful to connect with a trained professional who can help you strengthen your connection.

You will be confirmed and scheduled with your therapist as soon as the therapist you selected accepts the new appointment request. This process will take anywhere from a couple hours up to a day or two at most. Your subscription will begin once you are officially matched and confirmed with your therapist.

You will interact with your therapist based on the subscription package or one-time service you selected. You can exchange messages, speak live over the phone, and/or video call with your therapist.

StrengthenU’s entire goal is to get you back to thriving. How long you and your StrengthenU therapist continue to meet is very much based on your needs. Everyone begins their journey from their own unique place. For some, they are where they need to be after a few sessions, while others it could last for a longer period of time. The primary focus is getting you the full extent of support you need to get back to thriving, no matter what it takes.

Your membership will be charged to the credit card you link to your account when you sign up. This will be billed on a recurring monthly basis, unless you selected the one-time, 15-minute phone/video session. That option will be billed per booking.
Once you are back to thriving or would simply like to discontinue your membership with StrengthenU, you can simply cancel your subscription at any time. No questions asked.

Services through StrengthenU are not currently covered by health insurance, Medicare, or Medicaid.

The privacy and confidentiality of our members is our highest priority. Everything you share with your therapist is protected by strict federal and state laws and only shared if required by law. Nothing ever gets shared because we do not work with any insurance companies. All of the messages between you and your therapist are protected and encrypted.

More questions?

Just fill out the form below and click send! We will respond shortly.